Cancellation & Refund Policy
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1. Purpose
This policy is designed to ensure the financial viability of our travel soccer programs. Once teams are formed and players are registered, MSC incurs significant non-recoverable expenses, including but not limited to league registration fees, insurance, coaching commitments, and administrative costs.
Once a player accepts a roster spot and the Registration Fee is received, MSC guarantees that spot for the upcoming season, and it is no longer available to any other player. This commitment is firm and non-refundable. MSC enforces this same policy for every rostered player to ensure fairness and give families confidence when committing to a team ahead of the season.
2. Payment Structure
Participation in the MSC travel program requires a commitment to a full seasonal year. The fee structure is as follows:
- Registration Fee: $300 (due upon acceptance of a roster spot).
- Installment Payments: Four (4) payments as outlined in the offer letter due on the second of August, October, December, and February.
3. Refund Policy
All processed fees are strictly non-refundable and non-transferable. By accepting a roster spot and submitting the initial $300 registration fee, the player’s family assumes financial responsibility for the full seasonal dues. However, future financial obligations may be waived upon formal withdrawal.
- Registration Fees: Once paid, the $300 registration fee is non-refundable under any circumstances.
- Installment Payments: Once an installment is processed (August, October, December, and February), no refunds will be issued.
- Voluntary Withdrawal: If a player chooses to leave a team for any reason (e.g., lack of playing time, change of interest, or moving to another club) after the season has begun, no refunds will be provided. Any future scheduled installments will be cancelled, provided the Club receives written notification of the withdrawal at least 21 days prior to the next scheduled payment date.
4. Withdrawal Process
To formally withdraw and stop future payments, a parent or guardian must submit a written request via email to the MSC Registrar and Treasurer. Verbal notice to a coach or team manager does not constitute a formal withdrawal and will not stop the automated billing process.
5. Status Upon Withdrawal
Once a withdrawal request is processed and future payments are cancelled:
- The player is immediately removed from the team roster.
- The player’s card/pass will be released or deactivated in accordance with league and state association rules.
- The player forfeits the right to participate in all remaining team practices, games, and tournaments.
6.Refund Exceptions
The Board may, at its sole discretion, consider a partial pro-rated refund or credit for future seasons in the following extreme circumstances such as:
- Serious, Long-term Injury: Accompanied by a formal physician’s note confirming the player cannot participate for an extended period of time.
- Relocation: Proof of a residential move of more than 35 miles from the club’s primary training facility.
Note: In these rare cases, the $300 registration fee remains non-refundable to cover fixed administrative and insurance costs.
7. Delinquent Accounts
Players with past-due installments may be suspended from all team activities, including practices, games, and tournaments, until the account is brought current. If your family is experiencing hardship, please contact the Board to discuss a flexible payment plan.
8. Program Cancellation
In the event the Club is unable to form a team for a specific age group after registration has been paid, a full refund of all fees paid for that season will be issued to the affected families.